Refund policy

You can always contact us for any return question at help@nixliquid.com. or use the chat feature located on the homepage of the nix site. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you wait a month and use 1/2 the product we can not help. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.