Hi Richard,Thank you for sharing your honest feedback on our VR GOLD Liquid. We truly appreciate hearing from our customers, as it helps us continue to improve.Regarding your initial review,
The reason for the delation was because the email with the review was not associated with any customer or order in our system. We get some spam sometimes . since you re submitted this time with another correct email I was able to find your contact info.
We’ve been producing our VR GOLD recipe for nearly 15 years, and it remains one of our most popular offerings. While the majority of our customers enjoy it, we understand that taste is highly personal, and it may not be the right fit for everyone.
We’re happy to work with you to find a solution. If you reach out within a reasonable time after receiving your order, we’re glad to arrange an exchange or help you select an alternative product from our range.I tried calling you today (April 29, 2026) but was unable to leave a message. Please feel free to contact me at your convenience so we can find something you’ll enjoy more.HELP@NIXLIQUID.COM By the way, did you enjoy the Straight Tobacco you ordered? Thank you again for taking the time to leave your review—we genuinely value your input.
Best regards,
Todd Gano
Nix Liquid
